Customer Support

Pacific Design Technologies, Inc.
6300 Lindmar Drive
Goleta, CA 93117
Tel: 805-961-9110
Fax: 805-961-9120

Business Hours:
Monday to Friday – 8:00am to 5:00pm PST

Customer Support

To request a Return Material Authorization (RMA) number please follow the directions below and/or provide the following information in the form below:

  1. PDT requires authorization prior to return of product for repair, evaluation or test. A Return Material Authorization Number can be obtained by contacting PDT Customer Service at 805 961-9110 or by completing the information below.
  2. A Purchase Order with the minimum evaluation fee of $1,275 will be required prior to issuance of an RMA. Warranty consideration will be assessed by PDT upon inspection. Warranty may not cover repair of damage caused by the customer resulting from neglect, misuse, mishandling or transportation.
  3. Following completion of the RMA form, PDT will issue an RMA number that must be marked on the outside of each shipping container returned to PDT. Product returned to PDT without a pre-approved RMA will be returned to the customer without service at the customer’s expense.

Name (required)

Email (required)

Your Company & Division (required):


Part Number:

Serial Number:

Original Customer PO

Reason for Return / Comments